What is Afterpay?
Afterpay allows customers to make purchases now and pay in four payments made every 2 weeks without any interest.
How do I use Afterpay?
Simply shop our website and add items to your cart and checkout as normal. At checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchases. It’s that easy!
Can I use Afterpay if I'm an international customer?
Afterpay is only offered to our customers who have a Canadian billing address, Canadian shipping address, a Canadian Visa, Mastercard (credit or debit card) or American Express and a Canadian mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
What products are not eligible for purchase with Afterpay?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
What happens if I have a partial refund, and how does that affect my payments?
Afterpay will be notified once your refund is processed. Your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth instalment payment and apply the remaining amount to your earlier payments.
Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay.